General FAQ's

Below is a list of Frequently Asked Questions we comonly receive from customers. If you have a question that is not on this page, please feel free to contact us.

	How do I get a quotation?
	Who will assist me with questions and technical questions during my quotation, order and after delivery?
	If I am unsure of what design, product to use for my application, what is the best way to be sure I make the right decision?
	After I have a quotation, how do I place my order and what is the order process?
	When does my order lead time begin?
	Can my order be changed after it has been released to manufacture?
	What are the adhesives, sealants and paints recommended for installing your products?
	Can I return all or part of my order?

FAQs

General FAQs

Architectural Column FAQs

Balustrades FAQs

Product Finishing

Shipment & Receiving FAQs

Helpful Tips

Coatings, Adhesives & Sealants

Receiving Instructions

P.O. Box 465020 • Lawrenceville, Georgia 30042 • Telephone 866-867-8771 • Facsimile: 770/962-6988